Frequently Asked Questions
How do I get ahold of you?
[email protected][email protected]
How long will my order take to ship?
Usually I have things shipped within 3 business days. Sometimes the website and I don't get along, if you don't hear from me or get a shipping noticed within 5 days, please contact me and I will see if it was missed.
Do you take custom orders?
I do not. I appreciate any interest in my work, however, I find that the stress of trying to get a piece custom made for someone is more than I can deal with and still enjoy the flow of art. I also do not really have a studio to work out of right now, I'm firing in a baby kiln in my bathroom lol. The only 'custom order' I do is if someone wanted several small items like silly horses, that are all exactly the same. I am, however, always open to ideas of what people would like to see in future products.
Do you take time payments?
The website is not set up to do time payments, if you need them, please let me know the item(s) you are interested in, and time frame you have in mind. I try to be flexible, I've bought so many pieces on time payments myself. I do prefer to limit them to 3 months long, and total combined orders of $100 or more.
Something on the website isn't working quite right
Please let me know of any errors on the site! I do my best to try out things, but this site is built by me, and I'm not a computer nerd :)
My Shipping quote doesn't seem right??
This entire site is made by myself, and I'm far from a website master lol. Silly horses ship first class unless there are too many weight wise. They ship free with larger pieces. The larger horses are $10-15 per horse to ship, due to size and weight.
If when I go to print your label, and the site charged you $10 to ship your silly horses, and it costs less than $4, you will receive a $6 refund. My apologies for this, I'm still trying to figure out how to work it best.
Do you ship outside the USA?
Yes, but this website is only setup to take USA orders, due to the differences in out of country postage rates. If you are interested in a horse(s), please send me a private message and we'll work out the shipping rates. [email protected]
[email protected][email protected]
How long will my order take to ship?
Usually I have things shipped within 3 business days. Sometimes the website and I don't get along, if you don't hear from me or get a shipping noticed within 5 days, please contact me and I will see if it was missed.
Do you take custom orders?
I do not. I appreciate any interest in my work, however, I find that the stress of trying to get a piece custom made for someone is more than I can deal with and still enjoy the flow of art. I also do not really have a studio to work out of right now, I'm firing in a baby kiln in my bathroom lol. The only 'custom order' I do is if someone wanted several small items like silly horses, that are all exactly the same. I am, however, always open to ideas of what people would like to see in future products.
Do you take time payments?
The website is not set up to do time payments, if you need them, please let me know the item(s) you are interested in, and time frame you have in mind. I try to be flexible, I've bought so many pieces on time payments myself. I do prefer to limit them to 3 months long, and total combined orders of $100 or more.
Something on the website isn't working quite right
Please let me know of any errors on the site! I do my best to try out things, but this site is built by me, and I'm not a computer nerd :)
My Shipping quote doesn't seem right??
This entire site is made by myself, and I'm far from a website master lol. Silly horses ship first class unless there are too many weight wise. They ship free with larger pieces. The larger horses are $10-15 per horse to ship, due to size and weight.
If when I go to print your label, and the site charged you $10 to ship your silly horses, and it costs less than $4, you will receive a $6 refund. My apologies for this, I'm still trying to figure out how to work it best.
Do you ship outside the USA?
Yes, but this website is only setup to take USA orders, due to the differences in out of country postage rates. If you are interested in a horse(s), please send me a private message and we'll work out the shipping rates. [email protected]